Privacy policy
Relevant information, limited access and meaningful choices.
Effective 27 October 2026 · Last updated 27 October 2026
Majayari Media Interactive OPC, Matina Crossing, Davao City, Philippines, is the personal information controller for the Majayari landing website, viewer service, Creator Studio, creator Careers, administration and official apps that link to this notice. Privacy contact: legal@majayari.com. Independent third-party sites and AI providers have their own notices.
1. Information and purposes
| Information | Purpose |
|---|---|
| Email, profile, role and required age/eligibility information | Create and authenticate accounts, distinguish viewer, applicant, creator and staff access, apply relevant restrictions and respond about the account. |
| Viewing progress, saved titles, preferences, reviews and security/diagnostic events | Provide playback/resume and preferences, review feedback, protect the service and investigate failures or manipulation. |
| Films, covers, credits, source licences, releases and publication records | Review rights, quality, safety, delivery and publication; administer the applicable creator or employment agreement. |
| Identity/guardian evidence and verification results when required | Check identity, age, authority and eligibility, prevent impersonation and administer approved activity. The applicable account policy determines the evidence; it is not collected simply by browsing or sending a portfolio. |
| Careers name, verified email, city, relevant experience, portfolio links, AI tool names, preferred arrangement, proposed salary/output and eligibility confirmations | Assess and administer the application and communicate review decisions. Do not include passwords, API keys, banking details or unrelated sensitive material. |
| Application acknowledgements, offer text/version/fingerprint, typed names, account identifiers, revisions and server timestamps | Show what was acknowledged or signed, preserve agreement evidence, support corrections, copies, review and disputes. |
| Employment salary, work arrangement, hours, start/probation/review dates, targets and performance feedback | Administer an approved appointment and human performance reviews. The portal records terms and reviews; it does not itself transfer payroll funds. |
| Existing purchases, receipts, access dates, royalty statements, payout and required tax details | Maintain prior accepted account arrangements, verify transactions, settle lawful obligations and resolve disputes. We do not need wallet PINs or full card credentials. |
| Support/privacy requests, partnership inquiries and optional career introductions | Respond to the requested inquiry and preserve necessary case records. An inquiry is not marketing consent. |
| IP, device/browser, request times and security connection information | Deliver and protect the services, diagnose problems and investigate abuse. Signature records in the Careers workflow do not require collecting a separate full IP or device fingerprint. |
2. Legal grounds and sensitive information
Ordinary information is used as necessary to deliver requested services or take requested pre-contract steps, administer a contract, comply with law, pursue proportionate legitimate interests such as security or claims, or act on specific consent where required. Sensitive information, including relevant age, identity and employment evidence, requires an applicable legal ground and added safeguards under Philippine law; a general legitimate-interest statement does not authorize all sensitive-data use. Where consent is required, it must be informed, specific and freely given. Optional future-role consideration is separate from the application and can be withdrawn for future processing.
We minimize information collected and do not sell personal information. Verification does not authorize publishing an ID, using private samples or documents for advertising, training a general AI model on private information, or collecting unrelated sensitive records. Do not send full IDs to a general inbox unless a necessary secure process has been agreed.
3. Access, providers and transfers
Private hiring and salary records in Careers are limited to the applicant and authorized hiring administrators. Administrator access requires the existing team authenticator checks. Other creators, viewers and general review/support roles do not receive Careers administration access. Relevant employment, payroll or legal professionals may handle necessary records through separately authorized processes.
Our service providers include Supabase for authentication/database services, Bunny for media/private files, Resend for transactional email and Cloudflare/hosting providers for delivery and security, including Turnstile. Apple or Google processes enabled native store purchases under its notices and provides transaction/access information. Existing payment providers process their own transactions; we use relevant references for reconciliation. Providers may process necessary data outside the Philippines, subject to appropriate contractual, access and transfer safeguards. We do not claim that all information stays in one country.
We may disclose the minimum necessary information to advisers, authorities, courts or an affected party where legally required or otherwise lawfully justified for rights, safety or disputes. A portfolio link can lead to a third-party host. We do not automatically fetch arbitrary portfolio contents in the application backend or make a portfolio public on Majayari.
4. Retention and deletion
Keep data only as reasonably necessary for its purpose and applicable obligations. Active applications remain available during review. Closed unsuccessful/withdrawn applications receive a six-month retention-review date. Optional future-role consideration is limited to up to twelve months. These are review/removal targets, not a claim that an automatic purge has already run. Signed employment, payroll/tax, approved payment, security, dispute or legally held records can require different restricted retention; we identify the retained category, basis and applicable period or review date when relevant. Keeping a verification result does not justify indefinite storage of full identity evidence.
A verified account-deletion request covers account and associated data/media that no longer have a lawful retention basis. The team coordinates with relevant processors and separately assesses employment and signed-record retention. Deleting a database row is not proof that every media or backup copy is gone. Restricted backups are removed through applicable backup cycles; residual periods and exceptions are explained. Ordinary verified requests have a target of 30 calendar days, or sooner where law requires, with reasons and revised timing for justified delays.
5. Your controls and rights
You may request information, access/copy, correction, objection, deletion/blocking, portability, withdrawal of applicable consent and review of a material data decision, subject to lawful limitations. Careers lets you retain application/offer acknowledgements and withdraw an unapproved application. Creator profile downloads include associated Careers records; additional copies and deletion requests can be raised through profile privacy controls or support. Withdrawing an application is not resignation and does not automatically delete lawful employment records.
Contact legal@majayari.com or use account deletion. We verify authority proportionately without asking for passwords, OTPs or payment PINs. You may complain to the National Privacy Commission without waiving other remedies. Clearing cookies, uninstalling an app or signing out does not delete server records.
6. Children and earlier creator arrangements
Majayari is not directed to children under 13. The new salaried Careers intake is 18+. Earlier independently accepted youth-creator arrangements remain subject to their specific verification and guardian-supported requirements; changing the public Careers page does not rewrite those agreements. Use age-appropriate viewing and minimize information involving children. Guardians can contact us about a child’s information.
7. Advertising and AI tools
The landing page does not add an ad SDK, tracking pixel or advertising identifier. Ad-supported continuation and ad-free app plans are announced as coming soon. Before introducing optional tracking, advertising identifiers or related processing, the relevant service must identify the providers/purposes, update notices and provide legally required choices. Read Cookies & site data.
Creators must not send personal or confidential information to external AI tools without authorization and appropriate safeguards. Naming an AI tool in an application does not connect that account or permit us to obtain its credentials. Approved work tools, licensing, privacy settings and lawful cost arrangements are specified before employment work starts.
8. Security, incidents and updates
We use reasonable access restrictions, authenticated requests, private file delivery and secure transmission. No service guarantees absolute security. Report suspected exposure to legal@majayari.com without accessing others’ records or copying exposed private files. We assess, contain and notify affected people/authorities when applicable requirements are met, including the Philippine 72-hour notification requirement where triggered. We date material notice changes and provide notice or fresh consent where required before an incompatible new use. Publishing this notice is not a claim that every planned feature is already active or that the service holds a regulatory certification.