Account and viewing support
Access, playback, existing purchases, account recovery and technical issues. Include the title or case reference where useful.
A clear route for viewing, Careers and account concerns.
Effective 27 October 2026 · Last updated 27 October 2026
Access, playback, existing purchases, account recovery and technical issues. Include the title or case reference where useful.
Application changes, review questions, written offers, copies, AI tool arrangements, employment records or a disputed decision. Quote your application reference.
Privacy, deletion, copyright, contributor rights and safety reports. Do not attach illegal material or unnecessary sensitive documents.
Advertising and business campaigns. A partnership inquiry does not submit a creator employment application.
The team verifies relevant authority, assesses the issue and records a response or request for information. Ask for a review if you disagree with a material decision. No employment or payout outcome is guaranteed by contacting support. Do not share passwords, OTPs, API keys or payment PINs. Ordinary support is not an emergency channel.
Using support does not waive applicable consumer, labour, privacy or court remedies. Relevant complaints may be raised with the appropriate Philippine authority, including DOLE for applicable employment concerns and the National Privacy Commission for privacy matters. See Careers terms, Privacy and account deletion.